Privacy Policy

Effective Date: April 2026

1. Introduction

Steven Tsui built the “A&E Waiting Times” mobile application (known as “急症室實時輪候時間” on Android and “急症室輪候時間” on iOS) (“the App”) as a free, ad-supported service. This Privacy Policy explains how we collect, use, and disclose personal information when you use our Service. By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect and Use

For a better user experience, the App may ask you to provide certain personally identifiable information. Any information requested is stored locally on your device and is not collected or stored by us on any server.

The personal information we collect is used solely to provide, maintain, and improve the App. The App may use third-party services that may collect information used to identify you. We do not sell, rent, or share your information with any third parties except as explicitly stated in this Privacy Policy.

3. Log Data

When you use the App, in the event of an error or crash, we may automatically collect Log Data through our systems. This Log Data may include information such as your device IP address, device name, operating system version, App configuration, time and date of use, and other diagnostic statistics. These data are used only for troubleshooting and improving the App’s performance.

4. Cookies and Similar Technologies

Cookies are small data files commonly used as anonymous unique identifiers. While the App itself does not explicitly use cookies, it may indirectly use similar technologies to enhance service quality. You may choose to accept or refuse cookies. Refusing cookies may affect certain features of the App.

5. Service Providers and Data Processing

We may engage third-party companies or individuals to help us provide the Service, perform service-related tasks, or assist in analyzing how the Service is used. These third parties have access to your personal information only to perform the tasks assigned to them and are obligated to maintain strict confidentiality.

6. Data Security

We value your trust in providing us with your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Links to Other Sites

The App may contain links to other websites. These external sites are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of any external sites you visit.

8. Children’s Privacy

The App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our systems. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the App after the posting of changes constitutes your acceptance of the revised Privacy Policy.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact Steven Tsui at steventsui.inbox@gmail.com.


© 2026 Steven Tsui. All Rights Reserved.